bookings & reservations

A Deposit 50% of the total package amount is required to confirm the reservation.
Full payments must be made at least 14 days prior to tour departure. Failure to comply with this condition may result in the cancellation of all reservations without prior notice. Late bookings will be accepted subject to availability of accommodation and flights before the date of departure. Late bookings should be accompanied by the full payment upon confirmation.

CHILD FARE (3 - 12 years old):
Child fare is 80% of adult rate based on a child room with two adults, with an extra bed provided and 75% of an adult rate without bed. Full adult rate will be applicable for a child occupying a single or twin sharing room with an adult.

CANCELLATION AND REFUND:
Notice of cancellation must be made directly to us in writing.
Schedule of cancellation fees:

Between 15-30 days RM100.00
Between 7-14 days 50% of tour price
Between 4-7 days 75% of tour price
Less than 3 days 100% of tour price

TOUR CANCELLATIONS:
The Company reserves the right to cancel any tour prior to departure for any reason. Should this happen, the entire payment will be refunded without further obligation on the part of Applix Event & Adventure Sdn.Bhd.

CHANGE OF ITINERARY:
The itinerary of tours may be altered or cancelled due to road or weather conditions; or other unforeseen circumstances beyond the control of the organizer. Applix Event & Adventure Sdn.Bhd.will substitute arrangements of the similar standard should it occur. However no refunds will be available.

INSURANCE:
It is a condition of booking on all our tours that travellers are adequately insured for the full duration of their tour in respect of illness, injury, death and loss of baggage and personal items, cancellation and curtailment. We will be able to offer you a comprehensive holiday insurance policy.

LIABILITY :
i) The Company has the sole and absolute discretion to cancel or shorten the duration of any tour in the event of force majeure, hostilities, accidents or any other circumstances beyond the control of the Company which renders it necessary in the company’s reasonable opinion that such steps be taken. The Company shall be relieved from all liabilities and obligations resulting there from.

ii) The Company assumes no responsibility for any injury, damage, loss, accident with any services resulting directly or indirectly from acts of God, strikes, government regulations, theft, failure of any means, discrepancies or changes over which it has no control.

iii) The Company acts only as an agent for the hotels, guesthouses, airlines, bus companies, railways, restaurants and shall not be liable or responsible for any loss, injury or damage to person, property or otherwise, whether due to its or their negligence or otherwise in connection with any accommodation, transportation or any other services.

Please take note that we also received payment by credit card and internet banking ( upon request only ). Due to security and charges purpose, we will e-mail to you the detail and instructions once we received your request.

A 50% deposit is required at the time of Confirm Booking and the balance must be paid 2 weeks(14 days) prior before departure.
Payment can be made via telegraphic transfer ( TT ) to our bank. Account details as follow:

CIMB BANK BERHAD, Kuantan Port
Kuantan Port,26000 Kuantan, Pahang, Malaysia

Account Name :  Applix Event & Adventure Sdn.Bhd.
Account No:       0611 0009 3590 58

Kindly comfirm and online the deposit to our account as above and fax us ( ++(609) 573 4678) the copy of your deposit ( bank-in slip or payment order ) for our reference.

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From Singapore - You can TT from money changer at :

Asian Exchange Pte.Ltd, 11 Collyer Quay #02-34 The Arcade, Singapore 049317. Tel: 6224 4544 Fax: 6324 0606 Email : asianexchange@pacific.net.sg

Blooming Enterprises, 1 Jurong West Central 2, #B1-32 Jurong Point Shopping Center Singapore 648886.
Tel : 6792 9998 Fax : 6792 9989 Email : blooming@gala.com.sg

Golden Horse Prize Enterprise, 810 Geylang Road, #01-08 City Plaza, Singapore 409286.
Tel: 6841 0453/ 6841 7585 Fax: 6844 2589

Mong Lee Enterprise Pte. Ltd (Block 221 Boon Lay Place #01-226, Boon Lay Shopping Centre, Singapore 640221.Tel: 6265 1755 Fax : 6265 5555

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PAYMENT THROUGH WESTERN UNION

For the payment outside of Malaysia (International), Western Union offer the convenience and fast delivery. Please log on http://www.westernunion.com for detail information or contact your local Western Union agent, fill in the form and make the payment through them.

Please make a payment to : please contact us in advance
~ My first name :
~ My second name :
~ My address :
~ Phone number :
~ Nearest bank :

They will give you a MTCN no: 10 digits number
Then inform us by email for the description that you fill in the form.
~ MTCN no : 10 digits numbers
~ Your first name :
~ Your second name :
~ Your address :
~ Your phone number :

We will contact you via email as soon as we received the payment.

ALL PAYMENT ORDER / TELEGRAPHIC TRANSFER SERVICE CHARGES WILL BE PAID BY THE CUSTOMER
Applix Event & Adventure Sdn.Bhd. not responsibility for any other extra charge that maybe impose by your Bank.